Patient Center - Canandaigua, NY

Patient Center

Your First Visit

Thank you for choosing General Dentistry and Implantology of Canandaigua and welcome to our practice! We’ve made it our priority to create a comfortable environment where you can feel confident in the level of dental services you receive. We promise to give you the best possible care in a kind and gentle manner.

During your first visit, our objective is to get to know you better, to become familiar with your past dental experiences and to establish a treatment plan that will best meet your current needs.  

We believe that good dental care begins with open communication. We promise to speak candidly with you about our diagnosis and recommendations, any alternative treatments, and any symptoms present that may require treatment from a specialist. Working together, we can achieve a true partnership, with one common goal – keeping your smile beautiful and your teeth, gums and jaw joints healthy!

Play Video

Dr. Germain Jean-Charles welcomes you to General Dentistry and Implantology of Canandaigua

What to Expect During Your First Visit

  • Meet the staff and tour the office
  • Have an examination of your teeth and gums including an oral cancer screening
  • Have us take any necessary dental radiographs and dental photographs.
  • Have a professional Dental Hygiene Cleaning in most cases
  • Discuss the best ways to meet your oral health goals

Also, please assist us by providing the following information:

  • Any X-rays taken within the past six months
  • If you have dental insurance, please bring your insurance card
  • A complete list of your medications including vitamins and supplements

Comprehensive Exam

Your initial exam will last approximately one hour. Your doctor will perform a thorough exam. In most cases, we will also clean your teeth if you don’t require extensive dental work. Generally, X-rays will be taken, allowing your doctor to examine your mouth for teeth decay, periodontal problems, jaw problems and any signs of oral cancer. These diagnostic records will help your doctor provide an evaluation outlining any existing dental problems and proposed treatment. We encourage you to ask questions. We’ll be glad to discuss any concerns you may have.

Claim your free, personalized dental health evaluation now!

porcelain crowns patient smiling after procedure Dana Point CA

344 N Main St. Canandaigua NY 14424

Tuesday: 8:30am–5:00pm

Wednesday: 8:30am–5:00pm

Thursday: 8:30am–5:00pm

Daniel Frankovitch
Like most I've never been to particular with the dentist....well Dr. Charles is a different story! His team and him are very personable and down to earth. While working on your mouth he likes to listen to music and dance! Its quite the show and takes the nervousness out of being in the dreaded Seat! Give him a try and you won't regret it....You'll not only have a spectacular dentist but a great group of friends!
Melissa Long
I can't say enough, I am beyond impressed. Dr. Charles is definitely one of a kind. I've never encountered a dentist that is as sweet, kind, and genuine. My experience has been extremely pleasant and comfortable. I absolutely adore all of the staff and totally appreciate the attention I receive upon every visit! I'll never go anywhere else again!!!
i have been coming here for almost 7 months, Dr. Charles and staff are absolutley amazing. They make you feel at ease with any dental procedure and they are extremely informative. They are beyond wonderful and I reccomend them to anyone who has fears or has had bad dental experiences. They are a savior!

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